DeckPilot

Terms of Service

Last updated: April 14, 2026

1. Acceptance of Terms

By accessing, downloading, installing, or otherwise utilizing DeckPilot ("the Service"), including all associated client applications, companion software, and web properties, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must discontinue use of the Service immediately.

2. Description of Service

DeckPilot is a multi-platform device orchestration suite that enables users to deploy auxiliary touch-interface devices as programmable control surfaces for their primary computing environment. The Service encompasses:

  • A host-side system integration daemon for macOS
  • Companion client applications for iOS and iPadOS
  • A proprietary encrypted peer-to-peer communication layer
  • Web-based marketing, documentation, and registration portals

3. Eligibility

You must be at least 13 years of age to access or use the Service. By utilizing the Service, you represent and warrant that you satisfy this eligibility criterion and possess the legal capacity to enter into a binding agreement.

4. Registration & Early Access

Certain features of the Service, including early access enrollment, require you to provide a valid email address. You agree to furnish accurate and current information and acknowledge that we may use this information to transmit product lifecycle communications. You may revoke communication consent at any time by contacting us.

5. Pricing & Subscription Terms

  • DeckPilot offers a Free tier with limited functionality (1 device, 1 custom layout + Recent Apps, 8 buttons, app launchers and keyboard shortcuts only) at no cost.
  • The Pro subscription is available at $7.99 per calendar month or $79 per year (billed annually).
  • A limited cohort of 150 founding members may be granted perpetual Pro access at a one-time fee starting at $149, subject to availability. Founding Member pricing increases as seats are claimed. Founding Member access includes all current and future Pro-tier features but does not extend to features offered in tiers above Pro, if introduced.
  • We reserve the right to modify pricing structures with no less than 30 days' advance written notice to active subscribers. Early access and Founding Member rates, once locked, will not be increased for the duration of the agreement.
  • iOS and iPadOS subscriptions are processed through Apple's App Store via StoreKit. Billing, cancellation, and refund requests are managed through your Apple ID settings and are subject to Apple's terms and policies.
  • macOS subscriptions are processed through a third-party payment processor (Stripe). You may manage your subscription, update payment methods, or cancel via the billing portal accessible from your DeckPilot account settings on Mac.
  • Automatic Renewal. Paid subscriptions automatically renew at the end of each billing period (monthly or annually, as applicable) at the then-current rate, unless you cancel prior to the renewal date. By initiating a paid subscription, you expressly authorize us, and where applicable our third-party payment processors, to charge your chosen payment method on each renewal date without further notice, until you cancel. Founding Member and Lifetime purchases are one-time transactions and do not auto-renew.
  • Free Trials. Where offered, a free trial of Pro features is provided for a specified number of days. Unless you cancel prior to the expiration of the trial period, your subscription will automatically convert to a paid subscription and your payment method will be charged at the then-current rate. You may cancel a trial at any time from the billing portal (macOS) or your Apple ID subscription settings (iOS/iPadOS) without charge.
  • Cancellation. You may cancel your paid subscription at any time. Cancellation takes effect at the conclusion of the then-current billing period, and you will retain access to Pro features until that date. Except where required by applicable law, partial-period refunds are not issued for unused time following cancellation.

6. Refunds & Payment Disputes

General Policy. All fees paid to DeckPilot are final and non-refundable once charged, except as expressly set forth in this Section 6 or as required by mandatory consumer protection law in your jurisdiction of residence. By purchasing any paid tier of the Service, you expressly acknowledge, accept, and agree to this no-refund policy.

Monthly and Annual Subscriptions. All subscription fees, including initial charges and all subsequent renewal charges, are final and non-refundable. Without limitation, no refund, credit, or adjustment will be issued for:

  • Partial or unused portions of any billing period following cancellation;
  • Renewal charges, regardless of whether you intended or attempted to cancel prior to the renewal date, forgot the subscription existed, or ceased active use of the Service;
  • Charges incurred upon conversion of a free trial to a paid subscription, where you failed to cancel prior to trial expiration;
  • Dissatisfaction with the Service, change of mind, change of circumstances, or discovery that the Service does not meet your subjective expectations;
  • Incompatibility of the Service with your hardware, operating system, network configuration, or peripheral devices (see Section 15);
  • Temporary or intermittent unavailability, reduced performance, or service degradation, including without limitation events of force majeure (see Section 16);
  • Downgrades, tier changes, or discontinuation of any feature, functionality, or integration.

Founding Member and Lifetime Purchases. Due to the perpetual nature of the license granted and the strictly limited availability of these tiers, all Founding Member and Lifetime purchases are final and non-refundable under any circumstances whatsoever. By completing a Founding Member or Lifetime purchase, you expressly and irrevocably waive any claim to a refund, credit, exchange, or reversal, except where such waiver is prohibited by mandatory consumer protection law in your jurisdiction.

Discretionary Goodwill. Nothing in this Section 6 obligates DeckPilot to issue any refund. Any refund, credit, or accommodation that may be issued is provided solely as a goodwill gesture at DeckPilot's sole and absolute discretion, does not constitute an admission of liability or defect, and does not create any precedent, expectation, or entitlement for any other user, circumstance, or future request. Refund decisions by DeckPilot are final and are not subject to appeal or further review.

iOS and iPadOS Subscriptions. All refund matters for purchases made through the Apple App Store are governed exclusively by Apple's refund policies and must be submitted directly to Apple through reportaproblem.apple.com. DeckPilot has no authority to issue, approve, or influence refunds for App Store transactions.

European Union, European Economic Area, and United Kingdom Consumers. If you are a consumer resident in the EU, EEA, or UK, you have a statutory right to withdraw from an online subscription contract within fourteen (14) days of purchase without providing any reason. However, by initiating use of Pro features (including during a free trial, or on any platform linked to your account) prior to the expiration of the withdrawal period, you expressly consent to the immediate commencement of performance and acknowledge and agree that you will forfeit your statutory right of withdrawal the moment Pro features are accessed on any device. To exercise the right of withdrawal, you must contact [email protected] prior to accessing any Pro feature and within fourteen (14) days of purchase.

Chargebacks and Payment Disputes. You agree that, before initiating any chargeback, payment dispute, or reversal with your card issuer, bank, or payment network, you will first contact [email protected] and allow DeckPilot thirty (30) days to investigate and attempt resolution in good faith. Initiating a chargeback or payment dispute without first complying with this requirement constitutes a material breach of these Terms and authorizes DeckPilot, without limitation and without further notice, to:

  • Immediately suspend or terminate your account and revoke all access to the Service;
  • Block you and any related accounts or payment methods from future purchases or access;
  • Recover from you any chargeback fees, administrative costs, and reasonable attorneys' fees incurred in responding to the dispute;
  • Contest the dispute with evidence of your acceptance of these Terms, usage of the Service, and the applicable no-refund policy.

Processing. Where a refund is approved at DeckPilot's discretion, it will be processed within five to ten (5-10) business days to the original payment method. All refund requests must be submitted in writing to [email protected] and must include the order or transaction reference, the account email, and the basis for the request.

7. Acceptable Use Policy

You agree that you shall not:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, or proprietary protocol specifications of any component of the Service
  • Utilize the Service for any purpose that contravenes applicable local, state, national, or international law or regulation
  • Attempt to circumvent authentication mechanisms, exploit vulnerabilities, or gain unauthorized access to devices, networks, or data not belonging to you
  • Redistribute, sublicense, lease, or otherwise transfer access to the Service to any third party without express written authorization
  • Deploy the Service as a vector for malicious payloads, unauthorized surveillance, or interference with third-party systems or infrastructure

8. Intellectual Property

All proprietary technology, including but not limited to source code, communication protocols, user interface designs, visual assets, trade dress, and documentation associated with the Service are the exclusive property of DeckPilot and are protected under applicable intellectual property statutes. You are granted a limited, revocable, non-exclusive, non-transferable license to use the Service strictly in accordance with these Terms.

User-generated configurations, custom layout schemas, and macro definitions remain the intellectual property of the respective user. We assert no ownership claim over user-created content.

9. Privacy & Data Handling

Your use of the Service is additionally governed by our Privacy Policy, which details our data collection, processing, and retention practices. Button commands and layout configurations travel only over your local network. Account data, subscription status, activity statistics, and diagnostics are transmitted to our cloud infrastructure as described in the Privacy Policy.

10. Security Implementation

The Service employs a multi-layered security architecture incorporating elliptic-curve cryptographic key negotiation, authenticated message framing, and ephemeral session management with automatic credential rotation. Notwithstanding these measures, no digital system can guarantee absolute security. You acknowledge sole responsibility for maintaining the integrity and access controls of your local network environment and paired device ecosystem.

11. Device Pairing

The Service enables pairing between your Mac and iOS devices using local network discovery, QR codes, or PIN codes. You acknowledge and agree to the following:

  • You are responsible for ensuring only your devices are paired with your account
  • Pairing data (device names, connection identifiers) is stored to facilitate automatic reconnection between your devices
  • We recommend using the same Apple ID on both devices for the most seamless experience
  • You may remove paired devices from your account at any time, which will permanently delete the associated pairing data

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We make no representation or warranty that:

  • The Service will operate in an uninterrupted or error-free manner
  • Defects or vulnerabilities will be remediated within any specific timeframe
  • The Service will maintain compatibility with all hardware configurations, operating system versions, or network topologies

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DECKPILOT, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DECKPILOT'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO DECKPILOT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, THE FOREGOING LIMITATIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless DeckPilot, its officers, directors, employees, affiliates, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your access to, use of, or misuse of the Service
  • Your breach or alleged breach of these Terms
  • Your violation of any applicable law, regulation, or third-party right, including without limitation any intellectual property or privacy right
  • Any content, data, configuration, or instruction you submit to, upload to, or execute through the Service
  • Any action you cause the Service to perform against systems, devices, networks, or accounts that you are not authorized to access

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with our defense of such claim.

15. Platform Requirements

Operation of the Service requires:

  • A compatible macOS host environment (version 14.0 or subsequent)
  • A compatible iOS or iPadOS client device (version 17.0 or subsequent)
  • Both devices provisioned on the same local area network segment with multicast DNS resolution capabilities enabled

We disclaim responsibility for service degradation or inoperability resulting from incompatible hardware, unsupported platform versions, restrictive network configurations, or third-party firewall policies that impede local device discovery or communication.

16. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms (other than payment obligations) to the extent such failure or delay is caused by circumstances beyond such party's reasonable control, including without limitation: acts of God, natural disasters, fire, flood, earthquake, pandemic, epidemic, war, terrorism, civil unrest, governmental action, labor disputes, embargoes, failures of public utilities or telecommunications networks, internet service provider outages, third-party cloud infrastructure or hosting failures, denial-of-service attacks, or other malicious cyber activity. The affected party shall use reasonable efforts to resume performance as soon as practicable.

17. Modification of Terms

We reserve the right to revise, amend, or supplement these Terms at our sole discretion. Material modifications will be communicated through in-application notifications or via email to registered users. Your continued access to or use of the Service following the effective date of any such modifications constitutes binding acceptance of the revised Terms.

18. Account Deletion & Termination

You may delete your DeckPilot account at any time from within the iOS app (Account > Delete Account). Account deletion permanently removes all server-side data associated with your account, including:

  • Authentication credentials and profile information
  • Subscription records and purchase history
  • Device pairing data and connection records
  • IAP receipts and transaction metadata

If you signed in with Apple, your Apple token will be revoked as part of the deletion process. Active subscriptions managed through third-party payment processors will be automatically canceled. However, App Store subscriptions managed by Apple must be canceled separately through your Apple ID settings — deleting your DeckPilot account does not automatically stop App Store billing. Account deletion is irreversible — once processed, your data cannot be recovered.

You may also terminate your use of the Service by removing all installed applications from your devices. Upon uninstallation, all locally-persisted data, including cryptographic key material and user configurations, will be irrecoverably purged. Note that uninstallation alone does not delete your server-side account — use the in-app deletion feature or contact us to fully remove your account.

We may, at our sole discretion, suspend or permanently revoke your access to the Service in the event of a breach of these Terms.

19. Governing Law & Dispute Resolution

Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve the dispute informally by contacting [email protected] with a written description of the dispute and your contact information. The parties shall use reasonable, good-faith efforts to resolve the matter within sixty (60) days of receipt of such notice.

Binding Arbitration. If informal resolution is unsuccessful, you and DeckPilot agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules then in effect. The arbitration shall be conducted in the English language and shall take place in Delaware, United States, or by remote proceedings at the parties' mutual convenience. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator, and not any court, shall have exclusive authority to resolve disputes regarding the interpretation, applicability, enforceability, or formation of this arbitration agreement.

Class Action Waiver. YOU AND DECKPILOT AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative or class proceeding.

Exceptions. Notwithstanding the foregoing, either party may (i) bring an individual claim in small claims court if the claim qualifies; (ii) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights; and (iii) bring claims that, by applicable law, are not subject to mandatory arbitration or class action waiver, including without limitation claims of sexual assault or sexual harassment.

Opt-Out. You may opt out of this arbitration agreement and class action waiver by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your full name, the email address associated with your account, and an unambiguous statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

EU, EEA, and UK Consumers. If you are a consumer resident in the European Union, European Economic Area, or United Kingdom, the foregoing arbitration and class action waiver provisions do not deprive you of the protection of mandatory consumer protection laws of your country of residence, and you may bring proceedings in the courts of your country of residence.

20. Severability

If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to render it enforceable, and the remaining provisions shall continue in full force and effect.

21. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and DeckPilot regarding the Service and supersede all prior or contemporaneous communications, proposals, representations, and agreements, whether oral or written, with respect to the Service.

Assignment. You may not assign, delegate, or otherwise transfer these Terms or any rights or obligations hereunder without our prior written consent, and any attempted assignment in violation of this provision shall be void. We may assign these Terms in their entirety, without your consent, to any successor in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

No Waiver. No failure or delay by either party in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise of any right, power, or privilege.

Survival. The provisions of these Terms that by their nature are intended to survive termination or expiration shall so survive, including without limitation the sections governing Refunds, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, and these General Provisions.

Notices. We may provide notices to you by email to the address associated with your account, by in-application notification, or by posting on the Service. You shall provide notices to us at [email protected]. Notices are deemed given upon transmission, except where the recipient demonstrates non-receipt.

Relationship of the Parties. The parties are independent contractors. These Terms do not create any partnership, joint venture, employment, or agency relationship between you and DeckPilot.

Headings. Section headings are provided for convenience only and shall not affect the interpretation of these Terms.

22. Contact

For inquiries regarding these Terms of Service, contact us at [email protected].